LAST UPDATE: March 24th 2020 - 1,30 PM
We would like to inform our customers of the consequences that the state of alert caused by COVID - 19 are causing on our service.
- We keep on providing service in online orders - including international orders - since our warehouse is still running.
- We have applied special procedures to protect our team and also our customers: most workers are currently working from home and special prevention (cleaning and hygiene, security distance, different work shifts) for those who have to be physically working in our warehouse.
- There might be delays in some deliveries, even though we are trying our best to avoid these situations, hiring whenever is possible, better delivery services. Express delivery are served normally with 1 day delay. Standard deliveries could have 1-2 days delay as average but could sometimes be more days, specially in the most affected countries. For your information, we work only with tracked transportation services.
- Many of the services that require signature from the addressee are being delivered without it in order to avoid physical contact with the delivery courier.
The whole team of Aprende Coreano Hoy (Learn Korean Today) would like to thank you for your support and comprehension.